The interplay between individual and collective knowledge: technologies for organisational learning and knowledge building

The article further builds on what has been outlined in other studies but in relation to specific technologies. Social-tagging systems, pattern-based task-management systems, and wikis are all looked at in terms of how they can be used to build knowledge via collaboration. They are discussed in terms of the model that is presented which brings together Nonaka’s knowledge-creating theory and Luhmann’s systems theory. The authors argue that knowledge is built as a co-evolution of cognitive and social systems. By examining the methods listed above this idea is explored further with examples used to identify suitability depending on specific incidents. It takes it further and examines how individuals use previous knowledge and how organisations use it when addressing these technologies. A certain type of software that is useful for knowledge building will depend on its ability to cause cognitive conflicts. What is interesting in this article is the fact that not all technology will have a positive impact and that some technology will have a greater impact than others. Other articles tended to look at the bigger picture. This article in particularly useful for further defining aspects that other articles hit upon but don’t explore deeper such as the Networks, Digital Libraries and Knowledge Management article.

Kimmerle, J., Cress, U,. Held, C. (2010) “The interplay between individual and collective knowledge: technologies for organisational learning and knowledge building” (Electronic Version) Knowledge Management Research & Practice, Vol. 8, Issue: 1, pp. 33-44.

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